An unprecedented number of employees are switching roles to pursue new opportunities. What will happen to all of the knowledge they're taking with them?
Corporate amnesia is evident when employees leave or when they forget what they’ve learned. However, it’s also painfully present when they simply can’t find the knowledge needed to perform optimally.
According to research by Fuse surveying 250 Senior L&D & HR leaders across the UK & US, nine out of 10 learning leaders agree that The Great Resignation and loss of company expert knowledge is an alarm-bell business issue.Yet as tempting as it may be, we can’t blame the pandemic for everything. Corporate amnesia has been affecting organisational memory and knowledge management for longer than any business has been able to measure.
Read the ebook to discover five ways to fight corporate amnesia in your organisation.IHG Hotels & Resorts (IHG) is a multinational hospitality company that has 6,000+ managed and franchised hotels around the world. In 2016, company leaders were looking to improve both onboarding and professional development for its General Managers (GMs).
Here’s the story of how IHG is using our platform to support the continual sharing of expert knowledge in a franchised ecosystem.
After several years of rapid growth, Seasalt's company leaders recognised the pressing need for a modern, digital, and scalable learning solution that would provide employees with instant access to the right knowledge at the right time.
With continual innovation and a cross-border European customer care team speaking 23 different languages, communication and knowledge sharing had become fragmented. The solution was simple: bring people together and show them the value of both continuous learning and community. The Panasonic team knew that was going to be essential to improving people’s working lives and supporting higher levels of active engagement amongst the company’s outsourced customer care agents.
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