Corporate amnesia is evident when employees leave or when they forget what they’ve learned. However, it’s also painfully present when they simply can’t find the knowledge needed to perform optimally.
According to research by Fuse surveying 250 Senior L&D & HR leaders across the UK & US, nine out of 10 learning leaders agree that The Great Resignation and loss of company expert knowledge is an alarm-bell business issue.Yet as tempting as it may be, we can’t blame the pandemic for everything. Corporate amnesia has been affecting organisational memory and knowledge management for longer than any business has been able to measure.
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The L&D department needs to stop only focusing on ‘courses’ (created externally of the organisation or wholly by L&D) and rather start partnering with the business. Tapping into tacit knowledge and SMEs in order to create resources and experiences which drive measurable value and performance.