<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=139675934405773&amp;ev=PageView&amp;noscript=1">
Book A Demo

Platform Capabilities

Fuse Learning Platform

Connect your employees and create deeper learning experiences to ignite their performance.

Create

Enable your entire organisation to share their expertise through:

Engage

Spark conversation and drive deeper learning with:

Measure

Measure the impact of learning on performance using:

Integrate with your learning stack >

Why Fuse?

Hear from Fuse customers that have ignited their peoples performance.

Why Fuse?

Hear from Fuse customers that have ignited their peoples performance.

Education

Tips, and best practices on modern learning and engagement.

Get Email Updates

Get news and practical resources direct to your inbox

Get In Touch

Call us: +44 20 3744 3200
Email us: hello@fuseuniversal.com
Book A Demo

Platform Capabilities

Fuse Learning Platform

Connect your employees and create deeper learning experiences to ignite their performance.

Create

Enable your entire organisation to share their expertise through:

Engage

Spark conversation and drive deeper learning with:

Measure

Measure the impact of learning on performance using:

Integrate with your learning stack >

Why Fuse?

Hear from Fuse customers that have ignited their peoples performance.

Why Fuse?

Hear from Fuse customers that have ignited their peoples performance.

Education

Tips, and best practices on modern learning and engagement.

Get Email Updates

Get news and practical resources direct to your inbox

Get In Touch

Call us: +44 20 3744 3200
Email us: hello@fuseuniversal.com
john and steve-01

How to Boost Revenue with Customer Education

John Leh, CEO of Talented Learning, and Steve Dineen, President of Fuse, talk practical and real-world examples for boosting revenue through customer education.

Customer education is a must-have for business success. But every organization has its own complex mix of elements − CRM, LMS, LXP, knowledge base, community management, analytics, in-app help, customer service, single sign-on, and more. One solution cannot do it all. But how can disparate elements work in concert as a unified ecosystem?

Join John Leh, CEO of Talented Learning, and Steve Dineen, President of Fuse Universal, for practical guidelines and real-world examples. You'll discover:

  • Strategies that add value at every stage of the customer life cycle
  • How to bring learning, knowledge and customer engagement together
  • Tips to avoid costly customer training tech issues
  • Essential ecosystem components
  • When to buy, consolidate or integrate
  • How to future-proof your ecosystem and underlying data

Like this webinar?
Check out some of our customer stories:

Achieving 90% Weekly Learning Engagement at Seasalt
Video

Achieving 90% Weekly Learning Engagement at Seasalt

Seasalt Cornwall, a leading lifestyle brand, partnered with Fuse to drive exceptional employee engagement and learning. With 90% weekly platform engagement, Seasalt leverages Fuse for consistent communication, training, and rapid speed-to-competence across 76 stores. This empowers staff, enhances customer experience, and boosts retention.
[Video] IHG - Transforming Leadership through Next Gen Technology for a Global Audience
Video

[Video] IHG - Transforming Leadership through Next Gen Technology for a Global Audience

IHG Hotels & Resorts (IHG) is a multinational hospitality company that has +6000 managed and franchised hotels around the world. Their company leaders approached Fuse, looking to improve both onboarding and professional development for its General Managers (GMs).
[Video] Greater Anglia: Redefining Compliance Training
Video

[Video] Greater Anglia: Redefining Compliance Training

In the railway industry, ensuring safety and compliance doesn't have to feel like navigating a complex rail network. Greater Anglia is setting a new standard, offering dynamic, engaging, and personalized learning experiences that are rivalling the corporate giants.